Elements and Performance Criteria
- Facilitate effective decision making and accountability
- Negotiate and communicate clear roles and responsibilities within the program and make available to all relevant stakeholders
- Confirm and agree decision making roles with stakeholders
- Document decisions and accountabilities relevant to the program objectives
- Make valid and reliable decisions regarding complex priorities and competing demands using repeatable methods
- Implement systems and methods
- Establish suitable systems and processes to meet program objectives
- Implement effective management control systems to monitor program progress against organisational objectives
- Generate audit documentation, presenting information and distributing reports to all pertinent stakeholders
- Establish and monitor process efficiency and support it with suitable program policy
- Ensure program compliance
- Identify both organisation and external compliance requirements relevant to the program
- Establish and securely maintain audit records in accordance with relevant legislation
- Report on compliance within regular intervals to relevant authorities and pertinent stakeholders
- Identify and implement actions to rectify non-compliant behaviours, processes and products
- Enable program support services
- Identify management and internal personnel support needs for the program
- Evaluate and establish appropriate systems to support management and personnel with implementation
- Establish skill development support systems for program personnel to meet program needs
- Implement program support protocols within an organisation in accordance with organisational policies